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ITIL® 4 Foundation with RUN-IT Simulation with exam

The course covers the best practice framework of ITIL 4 at a foundational level. Students learn about the service value system (SVS), the four dimensions of service management, the service value chain, the 7 guiding principles, and service management practices.

4000 PLN+23% VAT (4920 PLN brutto / 1 os.)

Czas trwania szkolenia:3 dni (24h)

Poziom zaawansowania:

Kod kursu:H61N1S

hpe

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ITIL® 4 Foundation with RUN-IT Simulation with exam

Cele szkolenia

  • Explain the four dimensions of service management and how the four dimensions are used to underpin a balanced focus in value creation

  • Describe the service value system (SVS), including how the SVS ensures value is co-created with the business

  • Understand and implement the ITIL service value chain

  • Gain the knowledge necessary to prepare and take the ITIL 4 Foundation certificate examination


Dla kogo?

  • Business managers, business process owners, or any business person interfacing with IT organizations

  • Individuals new to ITIL who require a fundamental overview of the ITIL 4 framework, and need to know how to apply service management concepts to create value for customers

  • IT professionals already working with ITIL best practices who want to advance their knowledge of the new service management practices in ITIL 4

  • Other individuals working in parts of the IT organization


Zalety

  • IDC MarketScape leader 5 years runnin for IT education and training

  • Recognized by IDC for leading with global coverage, unmatched technical expertise, and targeted education consulting services

  • Key partnerships with industry leaders OpenStack®, VMware®, Linux®, Microsoft®, ITIL, PMI, CSA, and SUSE

  • Complete continuum of training delivery options—self-paced eLearning, custom education consulting, traditional classroom, video on-demand instruction, live virtual instructor-led with hands-on lab, dedicated onsite training

  • Simplified purchase option with HPE Training Credits

  • The "ITIL® 4 Foundation with RUN-IT Simulation with exam" course is offered by HPE Poland ATO/AEO of AXELOS Limited. "ITIL® 4 Foundation with RUN-IT Simulation with exam" is a registered trade mark of AXELOS Limited. All rights reserved.


Wymagania

  • Additional study time outside of the class is required to prepare for the certification exam


W cenie otrzymasz:

  • Materiały szkoleniowe

  • Potwierdzenie uczestnictwa w szkoleniu

  • W przypadku szkolenia w trybie stacjonarnym zapewnimy Ci również lunch oraz sprzęt niezbędny do nauki

Program

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