Szkolenie: ITIL® 4 Foundation with RUN-IT Simulation with exam
The course covers the best practice framework of ITIL 4 at a foundational level. Students learn about the service value system (SVS), the four dimensions of service management, the service value chain, the 7 guiding principles, and service management practices.
- Trenerzy praktycy
- Kameralne grupy
Czas trwania szkolenia:3 dni (24h)
Kod kursu:H61N1S
ITIL® 4 Foundation with RUN-IT Simulation with exam
Cele szkolenia
Explain the four dimensions of service management and how the four dimensions are used to underpin a balanced focus in value creation
Describe the service value system (SVS), including how the SVS ensures value is co-created with the business
Understand and implement the ITIL service value chain
Gain the knowledge necessary to prepare and take the ITIL 4 Foundation certificate examination
Dla kogo?
Business managers, business process owners, or any business person interfacing with IT organizations
Individuals new to ITIL who require a fundamental overview of the ITIL 4 framework, and need to know how to apply service management concepts to create value for customers
IT professionals already working with ITIL best practices who want to advance their knowledge of the new service management practices in ITIL 4
Other individuals working in parts of the IT organization
Efekty kształcenia
IDC MarketScape leader 5 years runnin for IT education and training
Recognized by IDC for leading with global coverage, unmatched technical expertise, and targeted education consulting services
Key partnerships with industry leaders OpenStack®, VMware®, Linux®, Microsoft®, ITIL, PMI, CSA, and SUSE
Complete continuum of training delivery options—self-paced eLearning, custom education consulting, traditional classroom, video on-demand instruction, live virtual instructor-led with hands-on lab, dedicated onsite training
Simplified purchase option with HPE Training Credits
The "ITIL® 4 Foundation with RUN-IT Simulation with exam" course is offered by HPE Poland ATO/AEO of AXELOS Limited. "ITIL® 4 Foundation with RUN-IT Simulation with exam" is a registered trade mark of AXELOS Limited. All rights reserved.
Wymagania
Additional study time outside of the class is required to prepare for the certification exam
W cenie otrzymasz:
Materiały szkoleniowe
Potwierdzenie uczestnictwa w szkoleniu
W przypadku szkolenia w trybie stacjonarnym zapewnimy Ci również lunch oraz sprzęt niezbędny do nauki
Program szkolenia
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